There are many ways you can book a job with us.
You can call us on 020 8974 1234 or 07 960 950 411. You
can also send us an e-mail info@pamas.co.uk
if the job is not an emergency, your call will be answered promptly, cheerfully
and politely by one of our office personnel or technician who will discuss your
requirements.
We can give you a verbal quote over the
phone or visit your house to provide an free estimate if we think it's a larger
job.
You
can also see our Handy man service prices by clicking
here
We normally give you a good idea over the
telephone of how long a job is likely to take. You can then book someone in, and
when they arrive they will confirm or revise the estimate based on what they
find at the job.
Will
you provide the materials to do the job?
No - materials are charged at cost plus £30 to
reflect the fact that we are using our time and expertise to select and find the
right materials. Any parts/materials supplied by us are fully itemized on your
invoice. Most
clients obtain their own materials before we arrive, such as tiles for tiling,
paint for painting, laminate for flooring, etc.
Do
your handymen come with all the tools needed for the job?
Yes. All our handymen carry a full range of tools
to tackle a huge number of different jobs. They also carry a wide selection of
small parts (screws, nails, wall plugs, plumbing connections and so forth).
When you call our office, we will allocate a
morning, afternoon or early evening booking slot. Morning slots are from 8am to
12 noon. Afternoon slots are from 12 noon to 4pm. Early evening slots are 4pm to
7pm.
In busy times, we may need up to five days to
book your job in, however most jobs are carried out within 2-3 working days. We
can fit in same day work based on availability, and the emergency which can be
checked by phoning our office.
Do
you offer a 24 hour service?
Yes, this is a premium service, charged at £65
per hour after the hours of 8pm to 7am. Simply call our main number and your
call will be diverted to one of our technician.
How
big a job can you take on?
The majority of jobs we do generally range from
30 minutes to a day. We can do much larger jobs lasting several days, for
example taking care of a long 'snagging' list for a customer who has just had
builders in or fitting kitchens and bathrooms. We can also provide a full
project management on property refurbishment for property developers/landlords
and refurbishment after a fire or flood.
What
if I am not happy with the work carried out after it has been completed?
All customers are invited to inspect and approve
the work prior to paying. In the unlikely event that you are not satisfied after
our technician has left, we simply ask you to notify us within 24 hours of
completion and we will return and repair free of charge any defects in
workmanship.
Are
you insured for the work that you do?
Yes, we carry £1 million pounds public liability
insurance cover.
Do
you do commercial work?
Yes, we are happy to work with companies on
everyday maintenance requirements around the office, shop, pub, restaurant or
school. Simply call our office to discuss your job requirements. Discounts are
available for volume work. Accounts can be arranged.
Why
is your service any better than others?
What makes us different from other handymen you
might see in small ads, is that we promise to come and do the job right the
first time. As
you can see from our responses above, all our work is fully guaranteed and
insured, which gives you total peace of mind when using our Services.
Sometimes
you only get one chance to do a job right, so why risk the money you've invested
in your diy materials to a cowboy, let the professional take care of it for you.
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